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 | | From: | Bob Headrick | | Subject: | Re: HP OfficeJet 145 Black/color ink old. 8 days to expire. Printing will stop. | | Date: | Sun, 26 Dec 2004 18:17:26 -0800 |
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"Orak Listalavostok" wrote in message
news:1103970181.159376.178050@c13g2000cwb.googlegroups.com...
> That is, I'm surmising, the HP D145 printer is seeing the second and
> third ink cartridges EXACTLY the same as the first (it appears). If I
> had only put them in service on a DIFFERENT DATE, then perhaps it would
> recognize the second and third cartridges as different.
>
> In summary, I think the HP D145 printer is assuming the three ink
> cartridges are one and the same because all the HP ojd145 "sees" is
> the same date burned into the smart chip on all three (which were put
> in initial service in the same machine on that same date months ago).
> Does this make any sense?
That is not what I would have expected but it may be possible. Try calling HP
toll-free and discuss the issue with them. I would expect the cartridges to
still be under warranty, although installing them in the printer started the
"clock" on the expiration based on time in the printer.
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpa02075&dlc=en&lang=en
and
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpa02074#N1028E
have information on the warranty. Call HP at 1-800-HPINVENt for warranty
information.
I replied to a later posting wondering why you would have installed all the
cartridges and then removed them, wondering why you would do that. Having read
more of the thread I now understand the process of trying to thwart the low on
ink indicator. The printers that "remember" the last two cartridges and have a
low on ink indicator do not in any way use the LOI indicator to prevent
printing. These printers have the printhead built into the cartridge, and no
damage can happen to the printer if the printer prints with an empty cartridge.
The LOI warning is designed to give the user an indication that they are
running low on ink so they can have a replacement cartridge on hand.
Printers that have separate ink supplies and printheads may enforce a more
stringent policy for low or out of ink, since running the printhead dry can
cause clogging, air locks and/or burning out the firing resistors, requiring
the printhead to be replaced as well as the supply. I suppose it is possible
that the printer has the three cartridges confused since it would not expect
them to be all installed initially on the same date; I would not have designed
it this way but I had nothing to do with this model :-). In addition to
calling HP, you might try asking the question in the HP users forum at:
http://forums1.itrc.hp.com/service/forums/bizsupport/categoryhome.do?categoryId=420
Regards,
Bob Headrick, not speaking for my employer HP
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