I'm hoping someone here can help me solve this very odd problem. Right
now I am completely flumoxed.

I'm working on some "minor" updates to a print project that was created
by someone else. This is what happens when you try to help out a
friend. heheheh

The original project, done in Quark, used the font FC-CaslonAntique-Rgl.
After a lot of searching turned up no exact match, I got some help
finding two Type1 versions of Caslon Antique from different font foundries.

The first copy didn't include extended characters, so some of the
spanish words were missing accented characters. A another copy did
contain most of the characters I needed, but oddly enough the glyph for
' is showing up as a single dot midway up from the baseline. I decided
not to go too nuts over it because this project is going back to the
same printer that produced it the first time, so they must have a
correct font. ...unfortunately I don't think I can ask them for it, or
get it in a timely matter (far away and probably not inclined to help).

So finally then, what is my problem? Well when I try to print a sample
output to a PDF file for emailing, and Distiller bombs out with some
indecypherable error except that it contains the string "Caslon
Antique". So I'm assuming the font file is causing the problem.

Any clues? Any help? Of course the deadline for getting this done is
looming. 'cause things only go horribly wrong at the very end.

Thanks in advance!!

oh, I'm using Distiller 6.0, QuarkXPress 5.0, and Windows XP

From:	t2_lurking
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Fri, 14 Jan 2005 10:45:32 -0600

Have you tried making a PS file and then distilling?

--
--
gingersnap
geabbottATabbottandabbottDOTcom
============================
"Off with her head!' the Queen shouted at the top of her voice.
"Who cares for you?' said Alice, "You're nothing but a pack of pixels"!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

"Scoob" wrote in message
news:PZednSmurYOqxXrcRVn-iw@comcast.com...
> I'm hoping someone here can help me solve this very odd problem. Right
> now I am completely flumoxed.
>
> I'm working on some "minor" updates to a print project that was created by
> someone else. This is what happens when you try to help out a friend.
> heheheh
>
> The original project, done in Quark, used the font FC-CaslonAntique-Rgl.
> After a lot of searching turned up no exact match, I got some help finding
> two Type1 versions of Caslon Antique from different font foundries.
>
> The first copy didn't include extended characters, so some of the spanish
> words were missing accented characters. A another copy did contain most
> of the characters I needed, but oddly enough the glyph for ' is showing up
> as a single dot midway up from the baseline. I decided not to go too nuts
> over it because this project is going back to the same printer that
> produced it the first time, so they must have a correct font.
> ...unfortunately I don't think I can ask them for it, or get it in a
> timely matter (far away and probably not inclined to help).
>
> So finally then, what is my problem? Well when I try to print a sample
> output to a PDF file for emailing, and Distiller bombs out with some
> indecypherable error except that it contains the string "Caslon Antique".
> So I'm assuming the font file is causing the problem.
>
> Any clues? Any help? Of course the deadline for getting this done is
> looming. 'cause things only go horribly wrong at the very end.
>
> Thanks in advance!!
>
> oh, I'm using Distiller 6.0, QuarkXPress 5.0, and Windows XP

From:	Scoob
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Fri, 14 Jan 2005 15:42:21 -0700

t2_lurking wrote:
> Have you tried making a PS file and then distilling?
>
>
Thank you! I still have some strange font problems to work out, but at
least I can generate a PDF file now.

From:	Lee Blevins
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Fri, 14 Jan 2005 06:39:20 -0500

Scoob wrote:

> I decided
> not to go too nuts over it because this project is going back to the
> same printer that produced it the first time, so they must have a
> correct font.

So you decided to send the printer a document that you know is not
correct and hope for the best?

This is the reason I am losing interest in the lithographic printing
industry.

It seems that the majority of "so called designers" are taking this
approach.

Here's a thought.

Perhaps since you are not working on the same platform as the original
document was created on you are seeing extended ASCII characaters
substitute.

It is your responsibility to go throught that document and fix those
characters or you should decline the work as you are not qualified to
create a valid document.

I feel for you but I feel much more pain for the prepress department
that will get the mess dumped on them in the 11th hour.

From:	Scoob
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Fri, 14 Jan 2005 09:32:25 -0700

Lee Blevins wrote:
>
> So you decided to send the printer a document that you know is not
> correct and hope for the best?
>
> This is the reason I am losing interest in the lithographic printing
> industry.
>
> It seems that the majority of "so called designers" are taking this
> approach.
>
> Here's a thought.
>
> Perhaps since you are not working on the same platform as the original
> document was created on you are seeing extended ASCII characaters
> substitute.
>
> It is your responsibility to go throught that document and fix those
> characters or you should decline the work as you are not qualified to
> create a valid document.
>
> I feel for you but I feel much more pain for the prepress department
> that will get the mess dumped on them in the 11th hour.
>
>

Thanks for the lecture, Lee. But what I really need is help.

I'm trying to help a small business, with very limited funds and access,
get a job that is important to them done with a short deadline. The
situation isn't great for any of us, but it is what it is so we're
trying to get it done despite the problems.

No one in the fonts group has been able to figure out where the original
font (FC-CaslonAntique-Rgl) came from, so I had to use a version from
another foundry (unfortunately the font is important to the design). The
version of Caslon Antique I have to work with contains the needed
extended characters, and everything looks great except for the
apostrophes. Which I can get outside of Quark with this font just fine.
I know the printer is going to use their version of Caslon Antique when
they print the document, I know the ASCII code is for the apostrophe.
That's why I'm not pulling my hair out over that issue.

The part I don't understand (at all really) is why it causes Distiller
to bomb when I try to print to a PDF file. If anyone has any insight
into that, I would very much appreciate your help.

From:	Lee Blevins
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Sun, 16 Jan 2005 14:02:57 -0500

Scoob wrote:

> Thanks for the lecture, Lee. But what I really need is help.

What more advice do you need?

1) You don't have the font
2) You have taken the document cross platform

So you get a new font and manually replace the characters that don't
print correctly because you've jumped platforms. It has little to do
with the font.

The small dot that was halfway up the baseline is a bullet. A common
character used in typesetting.

The easy way out of this is to work on the same platform with the same
font. That's what professionals do.

But since you've decided to not work on the same platform and not use
the same font you are lost in the abyss of SFUP typesetting. I see it
every day.

But there is only one thing you can do.

I repeat, ONE THING YOU CAN DO.

Search and replace the characters that don't print correctly.

Now if you don't have even basic typesetting skills (it doesn't appear
you do) this may be difficult for you. You have to learn how to type
special characters. You have to learn how to seach for and replace a
character in text. You have to lean how to make a PDF.

I apreciciate that you're trying to help a small business that can't
afford a real designer but that doesn't change anything.

Many buildings burn down because small business people can't afford real
electricians and hire their cousins who have no clue.

You can hang here and try to learn typesetting in usenet and maybe you
will. Maybe you wont'.

The problem you face is simple to anyone with even a little typestting
skill.

But my guess if you're not going to learn and turn this over to a
printer with a mess of a document.

From:	Scoob
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Mon, 17 Jan 2005 08:24:58 -0700

Lee Blevins wrote:
> Scoob wrote:
>
>
>>Thanks for the lecture, Lee. But what I really need is help.
>
>
> What more advice do you need?
>
> 1) You don't have the font
> 2) You have taken the document cross platform
>
> So you get a new font and manually replace the characters that don't
> print correctly because you've jumped platforms. It has little to do
> with the font.
>
> The small dot that was halfway up the baseline is a bullet. A common
> character used in typesetting.
>
> The easy way out of this is to work on the same platform with the same
> font. That's what professionals do.
>
> But since you've decided to not work on the same platform and not use
> the same font you are lost in the abyss of SFUP typesetting. I see it
> every day.
>
> But there is only one thing you can do.
>
> I repeat, ONE THING YOU CAN DO.
>
> Search and replace the characters that don't print correctly.
>
> Now if you don't have even basic typesetting skills (it doesn't appear
> you do) this may be difficult for you. You have to learn how to type
> special characters. You have to learn how to seach for and replace a
> character in text. You have to lean how to make a PDF.
>
> I apreciciate that you're trying to help a small business that can't
> afford a real designer but that doesn't change anything.
>
> Many buildings burn down because small business people can't afford real
> electricians and hire their cousins who have no clue.
>
> You can hang here and try to learn typesetting in usenet and maybe you
> will. Maybe you wont'.
>
> The problem you face is simple to anyone with even a little typestting
> skill.
>
> But my guess if you're not going to learn and turn this over to a
> printer with a mess of a document.

If you weren't so busy being a knob and would take a second to step down
off your high horse to actually think about the problem I've described,
rather than go with your gut reaction of "fu@*#!& lazy designers",
....oh, and maybe read what has been written... you would see this isn't
just a simple typesetting issue.

From:	John Doherty
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Fri, 14 Jan 2005 18:36:25 -0600

In article , Scoob wrote:

> The part I don't understand (at all really) is why it causes
> Distiller to bomb when I try to print to a PDF file. If anyone has
> any insight into that, I would very much appreciate your help.

Well, what is the *exact* error message that you get when you try?
That may not help all that much, but without it, there's just nothing
for anyone to go on except pure guesswork.

--

From:	Scoob
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Fri, 14 Jan 2005 22:25:29 -0700

John Doherty wrote:
> In article , Scoob wrote:
>
>
>>The part I don't understand (at all really) is why it causes
>>Distiller to bomb when I try to print to a PDF file. If anyone has
>>any insight into that, I would very much appreciate your help.
>
>
> Well, what is the *exact* error message that you get when you try?
> That may not help all that much, but without it, there's just nothing
> for anyone to go on except pure guesswork.
>
> --
>
>
Good point. I didn't understand the error, but that doesn't mean
someone else wouldn't. Apparently when it bombs a log is generated, and
that is where the error info is displayed:

%%[ ProductName: Distiller ]%%
%%[ Error: typecheck; OffendingCommand: and ]%%

Stack:
2
/CaslonAntique-Medium
false
0
1
-824.5
-2550.0
4.16667
0.0
0.0
4.16667
0.0
0.0
1.0
0.0
0.0
1.0
0.0
0.0
1.0
0.0
0.0
1.0
0.0
0.0
1.0
0.0
0.0
1.0
0
0
-null-
-null-
1
1
1
0
0.0
0
0
1.0
-1
false
0
-null-
-null-
-null-
-null-
1.0
0.0
0.0
0.0
0
false
false
-9.0
-9.0
-dict-

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

This is the result of using the Print dialog to attempt to send the
output to an PDF file by specifying "Adobe PDF" as the printer.

From:	John Doherty
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Sat, 15 Jan 2005 01:09:03 -0600

In article , Scoob wrote:

>>>The part I don't understand (at all really) is why it causes
>>>Distiller to bomb when I try to print to a PDF file. If anyone has
>>>any insight into that, I would very much appreciate your help.

>> Well, what is the *exact* error message that you get when you try?
>> That may not help all that much, but without it, there's just
>> nothing for anyone to go on except pure guesswork.

> Good point. I didn't understand the error, but that doesn't mean
> someone else wouldn't. Apparently when it bombs a log is generated,
> and that is where the error info is displayed:

Actually, Distiller always keeps a log file, it's just that it's not
usually very interesting when everything is working OK.

> %%[ ProductName: Distiller ]%%
> %%[ Error: typecheck; OffendingCommand: and ]%%
>
> Stack:
> 2
> /CaslonAntique-Medium
> false

FWIW, that doesn't look to me as if there's anything necessarily wrong
with the font itself. So it's time to start the usual troubleshooting
routine.

How many pages are there in the PS file you're trying to distill? If
it's more than one, figure out which page is causing the problem. You
can get a good idea by watching Distiller count pages as it goes, or
make separate PS files for each page, or use a "binary search"
approach: split the document in half, then the split the half that
doesn't work in half, and so on.

Once you've got it down to a page, what's on that page? Any placed EPS
files? Take 'em off one by one and see what happens.

If you suspect some font is causing the problem, try to distill the
simplest possible page that uses that font, i.e., one with a single
line of type on it. Can you even do that? If not, well, yeah, there's
something wrong with that font.

--

From:	Scoob
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Mon, 17 Jan 2005 09:35:55 -0700

John Doherty wrote:
> In article , Scoob wrote:
>
>
>>>>The part I don't understand (at all really) is why it causes
>>>>Distiller to bomb when I try to print to a PDF file. If anyone has
>>>>any insight into that, I would very much appreciate your help.
>
>
>>>Well, what is the *exact* error message that you get when you try?
>>>That may not help all that much, but without it, there's just
>>>nothing for anyone to go on except pure guesswork.
>
>
>>Good point. I didn't understand the error, but that doesn't mean
>>someone else wouldn't. Apparently when it bombs a log is generated,
>>and that is where the error info is displayed:
>
>
> Actually, Distiller always keeps a log file, it's just that it's not
> usually very interesting when everything is working OK.
>
>
>>%%[ ProductName: Distiller ]%%
>>%%[ Error: typecheck; OffendingCommand: and ]%%
>>
>>Stack:
>>2
>>/CaslonAntique-Medium
>>false
>
>
> FWIW, that doesn't look to me as if there's anything necessarily wrong
> with the font itself. So it's time to start the usual troubleshooting
> routine.
>
> How many pages are there in the PS file you're trying to distill? If
> it's more than one, figure out which page is causing the problem. You
> can get a good idea by watching Distiller count pages as it goes, or
> make separate PS files for each page, or use a "binary search"
> approach: split the document in half, then the split the half that
> doesn't work in half, and so on.
>
> Once you've got it down to a page, what's on that page? Any placed EPS
> files? Take 'em off one by one and see what happens.
>
> If you suspect some font is causing the problem, try to distill the
> simplest possible page that uses that font, i.e., one with a single
> line of type on it. Can you even do that? If not, well, yeah, there's
> something wrong with that font.
>
> --
>
>
>
Thanks for the suggestions, John. I've definitely got some font issues
going on, but that doesn't seem to be the source of the Distiller bomb.

I can generate all the pages as PDF by going through EPS first. But if
I try to Print to the Adobe PDF printer, Distiller bombs on every page.
I removed placed EPS files as you suggested and made some font test
pages, however that didn't reveal anything new. I think the problem is
either a bad Distiller installation and/or the custom page size. Once I
get my font issues straightend out I'm going to tryout Distiller 7.0 and
see if that makes any difference.

I appreciate all the help!

From:	John Doherty
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Mon, 17 Jan 2005 13:16:15 -0600

In article , Scoob
wrote:

> I can generate all the pages as PDF by going through EPS first. But if
> I try to Print to the Adobe PDF printer, Distiller bombs on every page.

That doesn't make a heck of a lot of sense. It sounds as if there's
something screwed up about your printer configuration.

> I think the problem is either a bad Distiller installation

Possibly, although I don't think it's that likely, unless you have lots
of other weird problems with it.

> and/or the custom page size.

Distiller shouldn't be having any problems with custom page sizes.

> Once I get my font issues straightend out I'm going to tryout Distiller 7.0
> and see if that makes any difference.

My hunch is that it's not going to, and that the problem is with your
printer configuration.

--

From:	Scoob
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Mon, 17 Jan 2005 15:43:55 -0700

John Doherty wrote:
> In article , Scoob
> wrote:
>
>
>>I can generate all the pages as PDF by going through EPS first. But if
>>I try to Print to the Adobe PDF printer, Distiller bombs on every page.
>
>
> That doesn't make a heck of a lot of sense. It sounds as if there's
> something screwed up about your printer configuration.
>
>
>>I think the problem is either a bad Distiller installation
>
>
> Possibly, although I don't think it's that likely, unless you have lots
> of other weird problems with it.
>
>
>>and/or the custom page size.
>
>
> Distiller shouldn't be having any problems with custom page sizes.
>
>
>>Once I get my font issues straightend out I'm going to tryout Distiller 7.0
>>and see if that makes any difference.
>
>
> My hunch is that it's not going to, and that the problem is with your
> printer configuration.
>
> --
I finally got clean output, and all the problems traced back to that
dang Caslon Antique font. I don't know what it was about it, but it
produced marginal Postscript that would bomb Distiller if I went
directly to PDF or incorrect output if I went through EPS first. When I
replaced all occurences of it with Caslon 224 Medium (from a known
foundry) all the problems cleared up.

Thank you again for everyones help!

From:	John Doherty
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Mon, 17 Jan 2005 22:06:01 -0600

In article , Scoob wrote:

>>> I can generate all the pages as PDF by going through EPS first.
>>> But if I try to Print to the Adobe PDF printer, Distiller bombs on
>>> every page.

>> That doesn't make a heck of a lot of sense. It sounds as if there's
>> something screwed up about your printer configuration.

>>> I think the problem is either a bad Distiller installation

>> Possibly, although I don't think it's that likely, unless you have
>> lots of other weird problems with it.

>>> and/or the custom page size.

>> Distiller shouldn't be having any problems with custom page sizes.

>>> Once I get my font issues straightend out I'm going to tryout
>>> Distiller 7.0 and see if that makes any difference.

>> My hunch is that it's not going to, and that the problem is with
>> your printer configuration.

> I finally got clean output, and all the problems traced back to that
> dang Caslon Antique font.

From what you've said, it's not clear to me that it does. If you can
get all the pages to distill when you make EPS files of the pages,
that suggests there's nothing (much) wrong with the font. And you
said you could do that.

If I understand you correctly, what you couldn't do is make a PS file
of those same pages and successfully distill that. There's obviously
something wrong, but it's not clear what it has to do with the font.

> I don't know what it was about it, but it produced marginal
> Postscript that would bomb Distiller if I went directly to PDF or
> incorrect output if I went through EPS first.

OK, well, I don't know what was wrong with the PDF file made from the
EPS files, but if the wrong characters (from the right font) showed
up in the PDF file, that's usually a font encoding problem. It's
often a matter of using one version of a font in the page-makeup app
and another in Distiller (or other PS interpreter).

> When I replaced all occurences of it with Caslon 224 Medium (from a
> known foundry) all the problems cleared up.

So then we never did get to the bottom of the problem, but just sort
of sidestepped it. That's fine as far as getting the job out, but
don't draw too many conclusions from it. :-)

--

From:	Scoob
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Wed, 19 Jan 2005 15:10:13 -0700

I had three main problems and 1 font oddity:

1. When I tried to export from Quark directly to PDF I'd get an error
saying the Distiller PPD wasn't installed properly and I'd get bad output.

2. When I tried to print from Quark to an Adobe PDF "printer" (file),
Distiller would bomb out with the log I posted earlier.

3. When I saved the project as an EPS, and then Distilled the EPS to
PDF, it would create the PDF file but several blocks of text were coming
out in distorted fonts. The affected blocks were in four different
fonts, but they did all follow the first occurrence of the Caslon
Antique font. ..if that matters

and the font oddity was trouble getting the apostrophe glyph to display
with the Caslon Antique font, even though the right character code was
there.

I installed a Distiller PPD downloaded from Adobe ( a 2002 version
appeared to be the most recent they had), and that took care of problem #1.

Changing all occurances of Caslon Antique with Caslon 224 Medium, Bold
from a differnt foundry cleared up problems #2 #3 and the apostrophe
issue. I agree with your assertion that this is sidestepping the
problem, but there is a lot of circumstantial evidence (imho) that the
Caslon Antique font was the culprit. Hopefully this won't come back to
bite me in the butt later.

It has definitely been a learning experience. Thanks for all the help.

John Doherty wrote:
> In article , Scoob wrote:
>
>
>>>>I can generate all the pages as PDF by going through EPS first.
>>>>But if I try to Print to the Adobe PDF printer, Distiller bombs on
>>>>every page.
>
>
>>>That doesn't make a heck of a lot of sense. It sounds as if there's
>>>something screwed up about your printer configuration.
>
>
>>>>I think the problem is either a bad Distiller installation
>
>
>>>Possibly, although I don't think it's that likely, unless you have
>>>lots of other weird problems with it.
>
>
>>>>and/or the custom page size.
>
>
>>>Distiller shouldn't be having any problems with custom page sizes.
>
>
>>>>Once I get my font issues straightend out I'm going to tryout
>>>>Distiller 7.0 and see if that makes any difference.
>
>
>>>My hunch is that it's not going to, and that the problem is with
>>>your printer configuration.
>
>
>>I finally got clean output, and all the problems traced back to that
>>dang Caslon Antique font.
>
>
> From what you've said, it's not clear to me that it does. If you can
> get all the pages to distill when you make EPS files of the pages,
> that suggests there's nothing (much) wrong with the font. And you
> said you could do that.
>
> If I understand you correctly, what you couldn't do is make a PS file
> of those same pages and successfully distill that. There's obviously
> something wrong, but it's not clear what it has to do with the font.
>
>
>>I don't know what it was about it, but it produced marginal
>>Postscript that would bomb Distiller if I went directly to PDF or
>>incorrect output if I went through EPS first.
>
>
> OK, well, I don't know what was wrong with the PDF file made from the
> EPS files, but if the wrong characters (from the right font) showed
> up in the PDF file, that's usually a font encoding problem. It's
> often a matter of using one version of a font in the page-makeup app
> and another in Distiller (or other PS interpreter).
>
>
>>When I replaced all occurences of it with Caslon 224 Medium (from a
>>known foundry) all the problems cleared up.
>
>
> So then we never did get to the bottom of the problem, but just sort
> of sidestepped it. That's fine as far as getting the job out, but
> don't draw too many conclusions from it. :-)
>
> --
>
>

From:	John Doherty
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Wed, 19 Jan 2005 16:24:39 -0600

In article , Scoob
wrote:

> I had three main problems and 1 font oddity:
>
> 1. When I tried to export from Quark directly to PDF I'd get an error
> saying the Distiller PPD wasn't installed properly and I'd get bad output.
>
> 2. When I tried to print from Quark to an Adobe PDF "printer" (file),
> Distiller would bomb out with the log I posted earlier.
>
> 3. When I saved the project as an EPS, and then Distilled the EPS to
> PDF, it would create the PDF file but several blocks of text were coming
> out in distorted fonts. The affected blocks were in four different
> fonts, but they did all follow the first occurrence of the Caslon
> Antique font. ..if that matters
>
> and the font oddity was trouble getting the apostrophe glyph to display
> with the Caslon Antique font, even though the right character code was
> there.
>
> I installed a Distiller PPD downloaded from Adobe ( a 2002 version
> appeared to be the most recent they had), and that took care of problem #1.
>
> Changing all occurances of Caslon Antique with Caslon 224 Medium, Bold
> from a differnt foundry cleared up problems #2 #3 and the apostrophe
> issue. I agree with your assertion that this is sidestepping the
> problem, but there is a lot of circumstantial evidence (imho) that the
> Caslon Antique font was the culprit. Hopefully this won't come back to
> bite me in the butt later.
>
> It has definitely been a learning experience. Thanks for all the help.

It's probably that last point that counts the most. Glad it worked out
for you eventually.

--

From:	Prepress Chimp
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Fri, 14 Jan 2005 12:45:46 -0600

> The part I don't understand (at all really) is why it causes Distiller
> to bomb when I try to print to a PDF file. If anyone has any insight
> into that, I would very much appreciate your help.

Let me get this clearly. You're using a PC. The file was a Mac Xpress file.
The FC-CaslonAntique Rgl font used in the original Mac file has a different
character map than the Caslon Antique font you have available. You're not
able to print to a PDF file. Hmmm...

Did you substitute Caslon Antique for FC-CaslonAntique Rgl in the Usage
dialogue, or manually? It's quite easy to miss hidden instances like
spaces, tabs, etc. Check that, as it might be choking on it.

Also, do make an EPS as t2_lurking suggested, and distill that, instead of
printing to PDF. That's a good idea all of the time.

If you're still getting an error, you may have to check all of the
graphics. Even though they worked at some point in the past (you did say
this was revision, right?), software changes can create incompatibilities
where they didn't exist before, especially when revising Mac files on a PC.

From:	Scoob
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Fri, 14 Jan 2005 15:55:41 -0700

Prepress Chimp wrote:
>>The part I don't understand (at all really) is why it causes Distiller
>>to bomb when I try to print to a PDF file. If anyone has any insight
>>into that, I would very much appreciate your help.
>
>
>
> Let me get this clearly. You're using a PC. The file was a Mac Xpress file.
> The FC-CaslonAntique Rgl font used in the original Mac file has a different
> character map than the Caslon Antique font you have available. You're not
> able to print to a PDF file. Hmmm...
>
> Did you substitute Caslon Antique for FC-CaslonAntique Rgl in the Usage
> dialogue, or manually? It's quite easy to miss hidden instances like
> spaces, tabs, etc. Check that, as it might be choking on it.
>
> Also, do make an EPS as t2_lurking suggested, and distill that, instead of
> printing to PDF. That's a good idea all of the time.
>
> If you're still getting an error, you may have to check all of the
> graphics. Even though they worked at some point in the past (you did say
> this was revision, right?), software changes can create incompatibilities
> where they didn't exist before, especially when revising Mac files on a PC.

I used the Usage dialog to substitute in a copy of Carlson Antique for
FC-CarlsonAntique-Rgl. It looks good everywhere, except for the
apostrophes.

t2_lurking's suggestion of making an EPS then distilling worked! Well,
I got a PDF file output anyway. There are definitely odd font problems
going on. Some of the fonts are NOT making it into the PDF file,
although I can see them when I do a printout to an inkjet. Maybe Quark
or Distiller is having a problem seeing the fonts properly? I'm using
Suitcase to manage the fonts and didn't anticipate any problem.

When I try to go directly to PFD, by Export -> Document to PDF, I get an
error "Acrobat Distiller Printer Description File is not installed a
Generic PPD will be used". Could that be part of the problem?

I really appreciate the help!!

From:	Prepress Chimp
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Fri, 14 Jan 2005 18:00:51 -0600

Scoob wrote in
news:ctGdnch95bBx0HXcRVn-3w@comcast.com:

> I used the Usage dialog to substitute in a copy of Carlson Antique for
> FC-CarlsonAntique-Rgl. It looks good everywhere, except for the
> apostrophes.

You might try using a different font for the apostrophes; something closer
to your target font. I would consider that a last resort though, as it just
muddies the waters even more for the next person to work on the file.

> t2_lurking's suggestion of making an EPS then distilling worked!
> Well, I got a PDF file output anyway. There are definitely odd font
> problems going on. Some of the fonts are NOT making it into the PDF
> file, although I can see them when I do a printout to an inkjet.
> Maybe Quark or Distiller is having a problem seeing the fonts
> properly? I'm using Suitcase to manage the fonts and didn't
> anticipate any problem.

I have seen low end inkjets print fonts that get kicked out of a Postscript
device, usually because they don't contain the font information that the
postscript device expects. Is the font Postscript, TrueType or OpenType?
Since a distilled PDF is a refined form of EPS, that may be why you are
able to print the font properly but not distill it.

> When I try to go directly to PFD, by Export -> Document to PDF, I get
> an error "Acrobat Distiller Printer Description File is not installed
> a Generic PPD will be used". Could that be part of the problem?

Based on that error message, it looks like the PDF printer is not properly
installed anyway. So you should definitely make an EPS file, and then
distill it manually with Distiller.

From:	Scoob
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Fri, 14 Jan 2005 22:34:35 -0700

Prepress Chimp wrote:
> Scoob wrote in
> news:ctGdnch95bBx0HXcRVn-3w@comcast.com:
>
>
>>I used the Usage dialog to substitute in a copy of Carlson Antique for
>>FC-CarlsonAntique-Rgl. It looks good everywhere, except for the
>>apostrophes.
>
>
> You might try using a different font for the apostrophes; something closer
> to your target font. I would consider that a last resort though, as it just
> muddies the waters even more for the next person to work on the file.
>
>
>>t2_lurking's suggestion of making an EPS then distilling worked!
>>Well, I got a PDF file output anyway. There are definitely odd font
>>problems going on. Some of the fonts are NOT making it into the PDF
>>file, although I can see them when I do a printout to an inkjet.
>>Maybe Quark or Distiller is having a problem seeing the fonts
>>properly? I'm using Suitcase to manage the fonts and didn't
>>anticipate any problem.
>
>
> I have seen low end inkjets print fonts that get kicked out of a Postscript
> device, usually because they don't contain the font information that the
> postscript device expects. Is the font Postscript, TrueType or OpenType?
> Since a distilled PDF is a refined form of EPS, that may be why you are
> able to print the font properly but not distill it.
>
>
>>When I try to go directly to PFD, by Export -> Document to PDF, I get
>>an error "Acrobat Distiller Printer Description File is not installed
>>a Generic PPD will be used". Could that be part of the problem?
>
>
> Based on that error message, it looks like the PDF printer is not properly
> installed anyway. So you should definitely make an EPS file, and then
> distill it manually with Distiller.

It is a Postscript font. I don't know it's origins, I suppose it could
have been converted to Postscript from some other type. The foundry
info I could find in it says "Copyright Copr. 1992 Image Club Graphics,
Inc." [sic]

They're not around any more, and the few fonts of theirs on Font.com do
not include this one.

From:	John Doherty
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Sat, 15 Jan 2005 01:10:27 -0600

In article , Scoob wrote:

> It is a Postscript font. I don't know it's origins, I suppose it
> could have been converted to Postscript from some other type. The
> foundry info I could find in it says "Copyright Copr. 1992 Image
> Club Graphics, Inc." [sic]

IIRC, Adobe bought those guys years ago and then basically hung them
out to dry.

--

From:	Al Ferrari
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Fri, 14 Jan 2005 18:27:46 GMT

Scoob wrote:
>
> Lee Blevins wrote:
> >
> > So you decided to send the printer a document that you know is not
> > correct and hope for the best?
> >
> > This is the reason I am losing interest in the lithographic printing
> > industry.
> >
> > It seems that the majority of "so called designers" are taking this
> > approach.
> >
> > Here's a thought.
> >
> > Perhaps since you are not working on the same platform as the original
> > document was created on you are seeing extended ASCII characaters
> > substitute.
> >
> > It is your responsibility to go throught that document and fix those
> > characters or you should decline the work as you are not qualified to
> > create a valid document.
> >
> > I feel for you but I feel much more pain for the prepress department
> > that will get the mess dumped on them in the 11th hour.
> >
> >
>
> Thanks for the lecture, Lee. But what I really need is help.
>
> I'm trying to help a small business, with very limited funds and access,
> get a job that is important to them done with a short deadline. The
> situation isn't great for any of us, but it is what it is so we're
> trying to get it done despite the problems.
>
> No one in the fonts group has been able to figure out where the original
> font (FC-CaslonAntique-Rgl) came from, so I had to use a version from
> another foundry (unfortunately the font is important to the design). The
> version of Caslon Antique I have to work with contains the needed
> extended characters, and everything looks great except for the
> apostrophes. Which I can get outside of Quark with this font just fine.
> I know the printer is going to use their version of Caslon Antique when
> they print the document, I know the ASCII code is for the apostrophe.
> That's why I'm not pulling my hair out over that issue.
>
> The part I don't understand (at all really) is why it causes Distiller
> to bomb when I try to print to a PDF file. If anyone has any insight
> into that, I would very much appreciate your help.

Scoob,

As you can see from the post by t2_lurking, it isn't clear what you mean by
"printing to pdf." If am not mistaken, QX5 exports directly to pdf not using
an Adobe engine which may not handle that particular glyph correctly. Try
producing the pdf with an Adobe engine, i.e., printing to ps, and distilling
as suggested by t2_lurking.

Al Ferrari

From:	John Doherty
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Fri, 14 Jan 2005 16:56:24 -0600

In article , Scoob
wrote:

> I'm hoping someone here can help me solve this very odd problem. Right
> now I am completely flumoxed.
>
> I'm working on some "minor" updates to a print project that was created
> by someone else. This is what happens when you try to help out a
> friend. heheheh
>
> The original project, done in Quark, used the font FC-CaslonAntique-Rgl.
> After a lot of searching turned up no exact match, I got some help
> finding two Type1 versions of Caslon Antique from different font foundries.

Was either of them The Font Company? That's what the "FC" means, or at
least, that's what it usually means. I don't have time to search the web
right now, but the contact info for them I have is this:

The Font Company
12629 N. Tatum Blvd. Suite 210
Phoenix, AZ 85032
800-442-FONT 602-998-9711

--

From:	Odysseus
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Mon, 17 Jan 2005 19:49:34 GMT

In article ,
jdoherty@nowhere.null.not (John Doherty) wrote:

> In article , Scoob
> wrote:
>
[FC-CaslonAntique-Rgl]
>
> Was either of them The Font Company? That's what the "FC" means, or at
> least, that's what it usually means. I don't have time to search the web
> right now, but the contact info for them I have is this:
>
> The Font Company
> 12629 N. Tatum Blvd. Suite 210
> Phoenix, AZ 85032
> 800-442-FONT 602-998-9711
>
That's who I thought of as well, but I don't think they're the right
foundry in this case. I have an old catalogue of theirs in which Caslon
Antique is listed as "CaslonAntique/Normal", PostScript name
"CasloAntNor" (FWIW: Reference CAQ1, Part Nº FC0050818).

--
Odysseus

From:	Scoob
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Mon, 17 Jan 2005 15:27:03 -0700

Odysseus wrote:
> In article ,
> jdoherty@nowhere.null.not (John Doherty) wrote:
>
>
>>In article , Scoob
>> wrote:
>>
>
> [FC-CaslonAntique-Rgl]
>
>>Was either of them The Font Company? That's what the "FC" means, or at
>>least, that's what it usually means. I don't have time to search the web
>>right now, but the contact info for them I have is this:
>>
>>The Font Company
>>12629 N. Tatum Blvd. Suite 210
>>Phoenix, AZ 85032
>>800-442-FONT 602-998-9711
>>
>
> That's who I thought of as well, but I don't think they're the right
> foundry in this case. I have an old catalogue of theirs in which Caslon
> Antique is listed as "CaslonAntique/Normal", PostScript name
> "CasloAntNor" (FWIW: Reference CAQ1, Part Nº FC0050818).
>
That's similar to the info I got in a.b.fonts. Seems like it isn't their
font. Unfortunately it looks like this one is destine for the
unsolved-mysteries page. I tried to contact The Font Company but their
phone system refers you to a different company, and that company doesn't
appear to deal their old fonts at all.

From:	Scoob
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Fri, 14 Jan 2005 22:41:31 -0700

John Doherty wrote:
> In article , Scoob
> wrote:
>
>
>>I'm hoping someone here can help me solve this very odd problem. Right
>>now I am completely flumoxed.
>>
>>I'm working on some "minor" updates to a print project that was created
>>by someone else. This is what happens when you try to help out a
>>friend. heheheh
>>
>>The original project, done in Quark, used the font FC-CaslonAntique-Rgl.
>> After a lot of searching turned up no exact match, I got some help
>>finding two Type1 versions of Caslon Antique from different font foundries.
>
>
> Was either of them The Font Company? That's what the "FC" means, or at
> least, that's what it usually means. I don't have time to search the web
> right now, but the contact info for them I have is this:
>
> The Font Company
> 12629 N. Tatum Blvd. Suite 210
> Phoenix, AZ 85032
> 800-442-FONT 602-998-9711
>
> --

Neither of them were from The Font Company. One of the font experts in
the a.b.fonts group mentioned that's what the "FC" usually stands for,
but also stated that the naming didn't match their standard method.

I haven't been able to find a copy of Caslon Antique from The Font
Company online. Thanks for the contact info though, I can call them on
Monday.

From:	Ned Schrems
Subject:	Re: Hope someone can help - strang font (?) problem and Quark
Date:	Fri, 14 Jan 2005 17:34:04 -0600

John Doherty wrote:
> In article , Scoob
> wrote:
>
>
>>I'm hoping someone here can help me solve this very odd problem. Right
>>now I am completely flumoxed.
>>
>>I'm working on some "minor" updates to a print project that was created
>>by someone else. This is what happens when you try to help out a
>>friend. heheheh
>>
>>The original project, done in Quark, used the font FC-CaslonAntique-Rgl.
>> After a lot of searching turned up no exact match, I got some help
>>finding two Type1 versions of Caslon Antique from different font foundries.
>
>
> Was either of them The Font Company? That's what the "FC" means, or at
> least, that's what it usually means. I don't have time to search the web
> right now, but the contact info for them I have is this:
>
> The Font Company
> 12629 N. Tatum Blvd. Suite 210
> Phoenix, AZ 85032
> 800-442-FONT 602-998-9711
>
> --
I find this site, but I don't think it will help much.
http://www.atomictype.co.uk/fontco_a-m.html